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Privacy Policy

Last Updated: June 13, 2025

 

Tote Guy LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.toteguy.com (the “Site”) or purchase our storage tote bin shelving products. By using our Site or services, you consent to the practices described in this policy.

 

1. Information We Collect

We collect information you provide directly, and information collected automatically:

  • Personal Information: When you place an order, contact us, or schedule delivery, we may collect:

    • Name

    • Email address

    • Phone number

    • Shipping address

    • Payment information (e.g., credit/debit card details, PayPal, or Affirm details)

  • Automatically Collected Information: We may collect:

    • IP address

    • Browser type and device information

    • Pages visited and time spent on the Site

    • Cookies for analytics or advertising purposes

 

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders, including delivery and installation.

  • Communicate with you about your order, services, or promotions.

  • Improve our Site and services through analytics.

  • Prevent fraud and ensure security.

  • Comply with legal obligations.

  • Send marketing emails with the option to unsubscribe any time by clicking “unsubscribe” on the bottom of the emails

 

3. How We Share Your Information

We may share your information with:

  • Service Providers: Third parties that process payments (e.g., PayPal, Affirm, credit card processors), deliver products, or provide analytics

  • Business Partners/Contractors: Installation teams or delivery services to fulfill your order.

  • Legal Authorities: If required by law or to protect our rights.

  • We do not sell your personal information to third parties.

 

4. Cookies and Tracking Technologies

  • We use cookies to enhance your experience, analyze Site usage, and deliver personalized content.

  • You can manage cookie preferences through your browser settings on your device

 

5. Data Security

  • We use reasonable security measures, such as encryption and secure servers, to protect your information.

  • We us SSL for data transmission

  • No method is 100% secure, and we cannot guarantee absolute security.

 

6. Your Rights and Choices

  • Access and Correction: You may request access to or correction of your personal information by contacting us.

  • Deletion: You may request deletion of your data, subject to legal retention requirements.

  • Opt-Out: You may opt out of marketing communications by following unsubscribe instructions or contacting us.

  • Requests can be made via email at info@toteguy.com

 

7. Children’s Privacy

  • Our Site and services are not directed to individuals under 18. We do not knowingly collect personal information from individuals under 18. If we learn that such data has been collected, we will delete it.

 

8. Third-Party Links

  • Our Site may contain links to third-party websites (e.g., payment processors). We are not responsible for their privacy practices. Review their policies before providing information.

 

9. Changes to This Privacy Policy

  • We may update this Privacy Policy by posting the revised version on the Site.

  • Continued use of the Site after changes constitutes acceptance of the new policy.

 

10. Contact Us

  • For questions about this Privacy Policy or your data, contact us at:

 

11. Governing Law

  • This Privacy Policy is governed by the laws of the State of Mississippi without regard to conflict of law principles.

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